Business Basics

A 3 hour practical coaching session or group workshop for young graduates or professionals as an introduction to the interpersonal skills expected in the business world including:

  • Business Introductions 
  • Networking Tips 
  • Business Card Tips
  • Business Image & First Impressions

Dine Like A Diplomat

A 3 hour practical coaching session or group workshop (optional practical lunch session) which covers the most important aspects for hosting or attending a business meal including:

  • Host & Guest of Honor Obligations
  • Seating Guidelines
  • Navigating Table Settings
  • Table Manners & International Variations
  • How to Give & Receive Toasts

How To Succeed In The International Arena

provides strategies to help you compete in a global economy – an economy that demands mental flexibility and awareness. You can use protocol and personal diplomacy to tip the scales in your favor no matter where you are first Impressions are Lasting.

  • Rank and Status Awareness
  • Business Card Protocol
  • Business Customs and Terminology
  • Electronic Communications
  • Forms of Address
  • Eye Signals and Eye Contact
  • World-class Handshakes
  • Global Communication Styles
  • Global Conversation Skills

Outclass The Competition

In a rapidly expanding global economy, executives on all levels need to distinguish themselves from the competition. This seminar provides the tools that give you an advantage in situations where business may be promoted or conducted. It includes a four-course luncheon tutorial guaranteed to heighten your dining.

  • Make an Effective Entrance and Mingling
  • Project Cultural Awareness


  • How to Distinguish Yourself from the Competition
  • How to make an Entrance and Work the Room
  • Handshaking – The Ultimate Greeting
  • Introducing Yourself and Others
  • Eye Signals
  • How to Improve Your Mingling Proficiency 
  • Effective Business Meal Tactics
  • Host and Guest Duties
  • Silverware Savviness
  • Styles of Eating 
  • The Silent Service Code
  • Dining Dos and Don’ts