Your professional decorum is crucial to how people perceive you. Today's job market is competitive and first impressions can last forever.

Projecting yourself in the wrong way can call into question your competence. According to a Harvard University study, 85% of success in getting a job, keeping a job, and moving up in an organization is due to people or “soft” skills and 15% is due to technical skills, or the knowledge required for a job. We can control how we portray ourselves by fine-tuning these skills to communicate the message we choose. Coaching and workshops are aimed at young graduates and professionals as an introduction to the corporate maze of visual, vocal and verbal impressions in business, helping to navigate and acquire the social skills that will produce confident business interactions. Business Etiquette courses have an emphasis on the following areas...

 

Professional presence 

Develop an understanding of behavioral expectations in the business world and gather the tools required to make the correct professional impressions when networking and in the office. Learn that the choices made with one's appearance or body language will reflect on one's credibility and authority. Consider whether your actions enhance or detract from your personal business objective. 

 

business dining

Nowadays many business relationships are developed during meals.  Business transactions and job interviews also take place throughout a meal. Understanding the do's and don'ts of where to seat your guest of honor, when to start business discussions and how to offer a toast etc., will allow you to concentrate on the business interaction and avoid awkward situations.  

 

The message is clear for job seekers – they should make sure that their work is allowing them to develop and hone their social skills, and should highlight them in resumes, application materials, and interviews.
— Forbes (2016)